I traveled extremely recently on a person of the planes, I have normally been happy on the other hand, this knowledge remaining me Along with the problem, “Why ought to I use this airline?â€. I left L.A. to fly to Phoenix I used to be returning residence just after caring for my sister and required to get dwelling as soon as possible since my spouse was hurt in your house. Ahead of the plane left there were Pc complications and once we landed the ramp wouldn’t open we needed to be “towed †to a different gate. “We didn't disembark within the aircraft until finally the final demand my next flight. I know that you'll find troubles that come about even so the service was Less than criteria. At no time did anybody say we are sorry, in addition to the pilot reported, “Nicely I don’t determine what to say issues take place, I suppose sorry could well be fantastic.
So far you have made us get rid of 24 hrs of our vacation We work hard for day off do the job and of your times have triggered us reaching our vacation spot One Whole Day Later on. Not a satisfied shopper and can distribute the term.
Just writing to let you are aware of inspite of The issue in getting to my spot on March 2, 2016, along with the disappointment I had While using the scheduling from you, I used to be more than happy with the workers at Charlotte, North Carolina. All of that I arrived in connection with have been most helpful and kind.
I am producing to express my disappointment with my latest excursion. I manufactured arrangements via American Airlines to ensure that I could use my points and I used to be satisfied with that. I received a very good cost. As a consequence of an unexpected and unfortunate stability breach at Albany Airport my flight to Norfolk was delayed two several hours. We rebooked to Newport News in lieu of Norfolk to acquire there at an honest hour. Our luggage however went to Norfolk. We rented a car or truck and picked our baggage.About the return flight and checked our luggage after which you can acquired an electronic mail from YOU telling us of a hold off and depending on the data YOU furnished we rebooked to some later on flight.
I flew AA back again from Boston via Charlotte to Sarasota, FL on Monday, July 18th. The flight from Boston to Charlotte went perfectly and we arrived on time. The pilot in no way as soon as communicated While using the travellers (the standard flight facts most pilots do share as soon as we're within the air, like a welcome) as well as Flight Attendants in no way advised us what gate we ended up at after we landed. I'd a brief connection time (which was offered After i designed the reservations on the internet), which I was capable to make soon after traversing the entire Charlotte airport. When I received for the gate I requested the Ticket Agent once we can be expecting to land in Sarasota and was informed the crew experienced not but arrived. At NO time was an announcement produced when the crew had arrived or when to count on to depart.
The worst working experience in my everyday living.Initially flight was delayed for three several hours as the flight attendants didn’t exhibit up. Then we must run to catch our up coming flight.As soon as we get within the aircraft they explain to us We have now no pilots and were not permitted to get off the plane.
just an e mail apologizing for your inconvenience caused by the delayed flight might have been all I preferred from somebody in your operations.
Flight 686 dec 26 2015 My partner & i ended up advised the wrong transfer terminal gate in charlotte on airplane going to freeport instead of nassau. I went to flight attendant driving counter to make clear flight. He checked out me humorous After i stated nassau smirked never looked at my ticket to make clear Locale This flight was one hour delayed so there was no hurry.
I have been an AA consumer for more than 25 decades. Your service is becoming disappointing to mention the least. It truly is in all parts of service from sign in to , tavel to baggage managing.
immediately after arrival at airport I was educated which the flights had been overbooked and I could reach Dallas the following morning but not to Las Vegas.
I had been distressed by the party — I had prescription drugs in that baggage, and was most nervous about having it delivered.
Hi my title is larneta and i flew with American Airlines for the first time to perform a suprise bridal shower for my ally,but After i landed my baggage was not there.they despatched my baggage to Wisconsin. Ihad Every little thing to the suprise bridal shower in Individuals luggage.I couldnt find out why they where in Wisconsin and I didnt treatment I just desired them to become the place I used to be straight away.So I needed to terminate every little thing. All her family members and his friends and family.I was practically crying while in the airport she didnt even know I used to be there I arrived early only for the suprise.
We obtained spherical vacation connecting flights by Charlotte from Boston to Aruba for eleven/28/2015. We compensated Also in your “excess room†seating. No where by ended up we informed that these “extra room†seats did not present you with a reclining solution. When we arrived in Charlotte, we boarded flight 874 only to b informed with the Captain that he required to do some “schedule routine maintenance†that will have a “jiffy†ahead of we remaining, since he “wouldn't have the capacity to go away Aruba in time†if he waited to obtain it finished accomplished there.
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